Description
This course is the Industry Standard for Establishing a Career in IT.This is designed to provide students with the knowledge and skills required to repair, maintain, and troubleshoot computer hardware and peripheral devices. It covers fundamental and advanced topics to prepare learners for real-world scenarios in IT support roles
Learning Outcomes
Hardware and Software Installation
Troubleshooting and Support
Networking and Security Basics
Operational Procedures
- Install, configure, and maintain computer equipment and mobile devices
- Manage software installation and updates for end users
Troubleshooting and Support
- Diagnose, resolve, and document common hardware and software issues
- Provide technical support tailored to customer requirements
Networking and Security Basics
- Understand basic networking concepts and configurations
- Apply fundamental cyber security methods to mitigate security risks
Operational Procedures
- Follow best practices for safety, communication, and professionalism in IT environments
Target Group
- An ambitious IT professional
- IT Technicians and Support Staff
- Educators and Trainers
- Organizations and Corporations
- Students and Beginners in Technology
Prerequisites
- Understanding of basic computer operations
- Familiarity with common computer hardware components
- A strong interest in technology, troubleshooting, and problem-solving
- Comfort with handling electronic devices and tools
Duration
- 48 hours
- 9:00 am to 11:00 am
- Every Saturday and Sunday
Modules
- Module 1 CPUs
- Module 2 RAM
- Module 3 Firmware
- Module 4 Motherboards
- Module 5 Power Supplies
- Module 6 Mass Storage Technologies
- Module 7 Implementing Mass Storage
- Module 8 Essential Peripherals
- Module 9 Building a PC
- Module 10 Windows under the Hood
- Module 11 Users, Groups, and Permissions
- Module 12 Maintaining and Optimizing Operating Systems
- Module 13 Working with the Command-Line Interface
- Module 14 Troubleshooting Operating Systems
- Module 15 Windows Server Deployment
